Privacy Policy

Introduction

This Privacy Policy explains how Massage Services Slovakia ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit our website, use our services, or interact with us in any way. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.

This Privacy Policy was last updated on May 15, 2024.

Information We Collect

We collect several types of information from and about users of our website and services, including:

Personal Information

Personal information is data that can be used to identify you individually. We may collect the following personal information:

• Contact information (name, email address, telephone number, postal address)
• Appointment and booking information
• Payment information (credit card details, billing address)
• Health information relevant to massage services
• Feedback, reviews, and survey responses
• Information you provide when contacting us

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your equipment, browsing actions, and patterns, including:

• Technical information about your device (IP address, browser type, operating system)
• Usage data (pages visited, time spent on pages, links clicked)
• Location data
• Referral information (how you found our website)

How We Use Your Information

We use the information we collect for various purposes, including:

Providing Our Services

• Processing and managing appointments and bookings
• Tailoring massage services to your specific needs
• Processing payments and managing your account
• Communicating with you about your appointments

Improving Our Services

• Understanding how users interact with our website
• Analyzing trends and user preferences
• Developing new features and services
• Enhancing the user experience

Marketing and Communication

• Sending promotional materials and special offers (with your consent)
• Notifying you about changes to our services
• Responding to your inquiries and feedback
• Conducting surveys and market research

Legal and Security Purposes

• Protecting our rights, property, and safety
• Detecting and preventing fraud and unauthorized access
• Complying with legal obligations
• Enforcing our terms and conditions

Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

• Contract: Processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract.
• Consent: You have given clear consent for us to process your personal information for a specific purpose.
• Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, provided that your interests and fundamental rights do not override those interests.
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

Information Sharing and Disclosure

We may share your personal information with the following categories of recipients:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processors
• IT and hosting providers
• Email and communication service providers
• Analytics providers
• Customer relationship management systems

These service providers are contractually obligated to use your personal information only as necessary to provide services to us and are required to maintain the confidentiality and security of your information.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government requests).

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

With Your Consent

We may share your information with other third parties when we have your explicit consent to do so.

Cookie Policy

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, personalize content, and serve targeted advertisements.

What Are Cookies

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences.
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

Managing Cookies

You can control and manage cookies in various ways. Most web browsers allow you to manage your cookie preferences. You can:

• Delete cookies from your device
• Block cookies by activating the setting on your browser that allows you to refuse all or some cookies
• Set your browser to notify you when you receive a cookie

Please note that if you choose to disable cookies, some features of our website may not function properly.

Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Right to Access: You have the right to request copies of your personal information that we hold.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
• Right to Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within the timeframe required by applicable law.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:

• Encryption of sensitive data
• Secure networks and servers
• Regular security assessments
• Access controls and authentication procedures
• Staff training on data protection

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your data.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

In determining the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the personal information, and applicable legal requirements.

Children's Privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.